What are the daily problems for business?
How Fonemica can help companies make smarter data-driven decisions
01. Sales force team
Sales growth and skills improvement AI solution
Opportunities
Fonemica provides regular analytics reports about all employees & customers activities in phone calls and in retail
Makes skills of managers better & helps rise sales
02. Call-centers solution
Call centers waste time and money on a manual calls monitoring
Сall centers product
Opportunities
Dashboards
03. Voice bot as a human
Voice bots for outbound and inbound calls
Human speech
Keep 100% of script
Decline Call center expenses
Voice robot helps automate 25-40% of call center routine
How this technology can help business?
Lead generation/Sales
Consultation
Debt collection
NPS
Features
Interruption
If the client interrupted the robot, then he stops and rebuilds the dialogue based on the new needs of the client.
Human voice
The voice completely lacks robotic notes. But you can always add them if you wish..
Customer evaluation
The robot understands when a person does not want to talk and when is rude.
Intonation
The robot speaks with intonation and the right emotion. Able to stretch moments like “Eeee”, “yeah” and others.
Dialogue memorization
If the dialogue is interrupted, the robot will automatically contact and continue from the right place.
Reporting
The technology is able to analyze huge amounts of data and provide them in the form of dashboards and xls-reports of any complexity.
04. Retail staff
Retail challenges
Companies have hundreds of staff working on sales & service
1 Many of them are not active or trained,business doesn’t know enough about consumer’s needs
2 It’s expensive to manage & monitor how they could doit better
Retail staff product
Opportunities
Full-scale service
RETAIL
Unique wearable audio stereo recorder for the retail staff
Fonemica platform
Collects audio, text data and displays
Reports Analytics Recommendations
ONLINE
Phone, Internet, chat-bots, emails